Scroll Top

Our Services

We Have Created Professional
Service For Our Customers!

Our customer service model relies on unearthing customer’s needs, approaching service delivery as an opportunity to empower and add meaning to customers’ lives, thereby delivering an impactful customer experience consistently. The digital age demands a convenient, effective and intuitive customer experience across multiple customer interaction channels. Our purpose led approach focuses on a personalised experience, gaining holistic visibility of the customer and fusing relevance into customer engagement to deliver value and fulfil the brand promise. We thoroughly decode our client’s needs, ideas and thinking to embed their purpose into their service, focusing on their customers’ needs and bringing to focus both the product and the experience.

Zoho
Enhance and refine your sales structure with Zoho CRM! With a process designed to simplify the complex, you get a system that works correctly for you. From prospecting leads in CRM to account management and customer support, you get everything with Zoho. We implement, customize, and train your people to make the best use of Zoho CRM and ensure everything is in the alignment of your business processes. As each business is different, we will help you customize your CRM to fit your needs.
Salesforce

Salesforce can help you transform how your company operates, streamline the way you connect with prospects and customers, automate and track your sales, service, and marketing activities, optimize employee collaboration, and build custom applications to fit business needs. When it comes to getting the most out of Salesforce, experience matters and you need a reliable Salesforce partner.

Website Development
To make an unforgettable first impression, you need an outstanding web page! We create viable and effective web pages that are developed for an interactive user interface and are customized to the clients’ requirements. Our website design will be a clear representation of your ideology and vision and allows for flexibility so you can incorporate other marketing tools like advertisements and presentations.
Digital Marketing

Wish to stand out of the crowd? Then you need a solid Digital Marketing Strategy! Our experts not only augment your digital footprint, they also ensure that you target the right demographic that uplifts your brand and makes it visible everywhere. With SEO services, digital advertising and social media marketing, you get a chance to expand the roots of your venture. Increase visibility, traffic and customer interaction!

FEATURED SERVICES

We help companies turn business challenges into outcomes and take their growth forward. Our cost efficient and innovative solutions are comprehensively tailored to client’s unique needs to meet their objectives in the best possible way and put their business on a fast lane to success.

CONSULTATION

We offer CRM consulting to help our clients gain a 360 degree visibility of their customers across various channels helping them deliver an improved customer service, advanced customer retention and higher revenue.

Custom Development

Our experts tailor CRM software for mid-sized, large enterprises and small companies by analysing business requirements and tasks. We reshape your business operations, cutting through the fluff and optimising business workflows to improve the efficiency of your business.

Third Party Integrations

We apply relevant integration of third party applications with your web and mobile applications seamlessly to satisfy your distinct business goals. Based on your target audience, our experts recommend third party integrations that would bring value in the context of their productivity and provide a coherent experience.

Implementation

Our consultants help you transition into the ZOHO CRM ecosystem at ease with strategic support, training classes and customisations within the account for your users, amongst other crucial nitty gritty.

Our PROCESS
Discuss
We believe in the power of effective communication. During this phase, we listen to your requirements for the product. We do a thorough review of your processes, work environment and key performance indicators. You walk out of the process better informed and collaborate as we define your requirements.
Analyze
After your requirements are stated we lay out a technology road map based on every piece of information that we have gathered during the discovery phase to provide you with the solution that best fits your needs. When we outline the features to be deployed, we focus on your ROI along with saving potential costs.
Prioritization and Development
We don’t believe in force fitting features your business doesn’t need. We deploy an iterative software development framework, incorporating feedback of our clients in real time and making changes incrementally.
Train
We make your users future ready and guide them to on-board the new system with our self- paced training sessions. We keep the CRM transition easier by ensuring an intuitive user experience and a clear process in place so that everyone from top to bottom is motivated to follow the unified system.
Live
We customize the system in the context of how your business operates for example incorporating familiar nomenclatures for your users. We test early and often, identify bugs and go live in the minimum time.
Support
We provide strategic support after going live to optimize your ZOHO experience. Our support plan addresses critical issues faced by our clients to ensure seamless functioning. We provide uninterrupted support so that businesses can focus on their primary objectives and drive higher growth.